Arlo|Smart Home Security|Wireless HD Security Cameras
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Firmware update for ARLO PRO battery drain

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  • ‎2018-09-30 03:40 PM
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Grapes4621
Tutor
Tutor
‎2018-09-30 03:40 PM

I see there is a ‘fix” for ARLO PRO fast battery drain on SEPT 26..when I go to my acct and try to update my firmware , it says “no update available “ BUT my firmware numbers do NOT match the new firmware update in the announcement of a fix????? HELP???PLZ?? My husband is about ready to throw in the towel on these cameras...Kathleen

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jguerdat
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‎2018-09-30 03:58 PM

Try restarting your base. If you don't get a prompt to update, reinsert the camera battery. If THAT doesn't work, remove the camera from Settings, My Devices and resync.

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Grapes4621
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‎2018-10-01 09:46 AM

So...I guess there is no way to do this remotely as I am not home???

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jguerdat
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‎2018-10-01 12:10 PM

You can restart the base remotely (Settings, My Devices, your base, Restart).

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