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False battery tired warnings

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Andyb149
Aspirant
Aspirant

I have three Arlo Pro cameras - all work fine. But - one (and only one!) is constantly sending 'battery tired' warnings, although when I go into 'camera settings' it shows me that the battery still has 80 - 90% charge. I get emails approx. every 10 minutes telling me the battery has less than 10%. I have tried removing the camera from the system and re-installing it, but I am still getting false warnings. Any ideas, please?

4 REPLIES 4
TomMac
Guru Guru
Guru

Have you power button rebooted the base too?  ( off then on )

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Andyb149
Aspirant
Aspirant
No I haven’t, but I’ll do that and let you know. Many thanks.
Andyb149
Aspirant
Aspirant

Ok - @TomMac I’ve tried that, thank you. No change, I’m still getting the tired battery warnings, although the battery is showing as 31%. Any other ideas?

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support