Arlo|Smart Home Security|Wireless HD Security Cameras

Can't turn off siren from my phone when triggered

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supadadio Follower
Follower

I've got an Arlo Pro with 4 Pro cameras and 1 Pro 2 camera. They work fine, they trigger fine. The issue is that I can't turn off the siren from my phone. My wife or myself can't turn off the siren from our iPhones in the middle of the night when they are triggered. We used to be able to but with the 2.7.7 app we don't have the ability to pull down the app from the top as we used to to turn off the siren. I have the small red icon in the top of the phone app but it only allows me to turn on the siren. This is a basic function. Please add it back the way it was or put a defined button to turn it off. It's quite rough to be awoken and have to listen to the base station wail for a minute. Please help.

Model: VMC4030 | Arlo Pro Wire-Free Camera
brh Master
Master

@supadadio,

Once you have activated the siren, the display turns into a slider switch. Have you tried tapping that or sliding it left?

 

Brian