Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo-Man
Luminary
Luminary

Anyone else getting false alerts while in the app lately ?  I will go into the app to view a recorded video or check the live view and I often times get false alerts from 1-2 of my cameras, and it's always those 2 cameras out of the 5 I have.

2 REPLIES 2
jguerdat
Guru Guru
Guru

It may be the sun's angle has changed due to the season. Reflections from the sun's IR are a major source of false triggers. Repositioning the cameras and/or reducing sensitivity may help.

Arlo-Man
Luminary
Luminary

No... It's ONLY when I'm within the Arlo app. It is not triggering throughout the day unless there is actual motion.