Arlo|Smart Home Security|Wireless HD Security Cameras
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Error cannot set properties of undefined (setting 'partnerdata')

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  • 3 Replies
  • ‎2023-03-29 05:24 PM
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jamess61
Guide
Guide
‎2023-03-29 05:24 PM

I recently switched to the new "Feed" experience but when I login using the web app it displays an error message banner " cannot set properties of undefined (setting 'partnerData')". Does anyone know what this means and/or how to resolve it please?

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jguerdat
Guru Guru
Guru
‎2023-03-30 06:21 AM

I believe I've seen that occasionally after removing a camera using a different device. It only happened once on the initial login and then went away after the app was refreshed with the new config. Is yours happening continuously? What changes have you made recently? Rebooting the phone and reinstalling the app may help.

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jamess61
Guide
Guide
‎2023-04-06 02:45 PM

I"m not sure what it was but the error has gone now

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jguerdat
Guru Guru
Guru
‎2023-04-07 06:45 AM

Yeah, it's always been a one time, first time thing for me.

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