Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 5 Replies
  • 1270 Views
  • 1 Like
  • 3 In Conversation
Lawdawghc
Follower
Follower

Does anyone have the discount code for product or subscription services.  I received an email and cant locate it anymore.  I updated my cameras but wanted to use it for a subscription, time is running out.  Any help would be appreciated.   I contacted ARLO and got a “automated response” saying they would contact me.  That was 2 weeks ago.

5 REPLIES 5
JamesC
Community Manager
Community Manager

Lawdawghc,

 

I've reviewed your opened support ticket and it is currently being escalated to the appropriate team. For status updates, I encourage you to reach out to support referencing your open support ticket for more information.

 

JamesC

SmithN23
Aspirant
Aspirant

Hello James,

 

Not sure if I should start a new thread, but I have the same issue. I have an Arlo Pro 2 camera system and lost the discount code that was sent out.

 

Thanks!

JamesC
Community Manager
Community Manager

SmithN23,

 

Arlo Pro 2 cameras are not end of life until January of 2025. No promotional offers for these cameras have gone out. You can view the end of life policy here: https://downloads.arlo.com/images/PDFs/EOL_Policy/arlo-end-of-life-policy-021023.pdf?cid=a&cid=a

 

JamesC

SmithN23
Aspirant
Aspirant

Sorry I misread my order history. I have the Arlo Pro, 2 camera pack.

JamesC
Community Manager
Community Manager

SmithN23,

 

I referred the details you've provided here to our care team for review. An agent will reach out to you with a status update as soon as possible.

 

JamesC