Arlo|Smart Home Security|Wireless HD Security Cameras
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Device admin account won't let me edit

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  • ‎2019-07-15 07:40 PM
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Kacey7
Kacey7 Follower
Follower
‎2019-07-15 07:40 PM

When I log in and try to edit anything it says I have to ask permission from admin, however I am admin. How can I find out who is the new admin and how can I get them off of my cameras and me back to admin?

Model: VMC4030 | Arlo Pro Wire-Free Camera
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ShayneS
ShayneS Arlo Moderator
Arlo Moderator
‎2019-07-16 04:22 PM

Are you sure you are not a granted access user? you should not have a problem editing or changing your rules/modes if so. Have you tried to remove & re-install the Arlo app?

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