Arlo|Smart Home Security|Wireless HD Security Cameras

Corroded USB cable receptor

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EMCees
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We've got problems with 4 camera's we bought. The internal flatcable with the USB female connector has corroded.So the camera won't charge. Were do i find a replacement cable, or should i send he camera's back to the supplier, they are less than 2 years old. And due to consumer law's in the EU you can reclaim within 2 years.  I can replace the flatcables my self if i have the sparepart. I am an electronic engineer.

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jguerdat
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No spare parts are available short of buying another camera for parts. Your best bet is to either work with the supplier or to open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx