Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Constant battery is tired alerts - 500+ and counting in one hour

Reply
Discussion stats
  • 2 Replies
  • ‎2018-08-19 12:35 PM
  • 1015 Views
  • 0 Likes
  • 2 In Conversation
Pigletnz
Aspirant
Aspirant
‎2018-08-19 12:35 PM

I have an arlo pro. Yesterday i charged 2 batteries no problem and then this morning put the third battery on to change and went to work. I have had over 500 emails in the last hour telling me the battery is tired and they are still coming! (it is currently sitting at 31% charged, emails are still coming!)

 

I have turned the camera off, i have disarmed the system, nothing is working. I cannot get home to take it off charge until the end of my working day, 8 hours from now where i fear i will have thousands of emails to delete. Does anyone have any suggestions?

Labels:
0 Likes
Reply
Message 1 of 3
1,015
2 REPLIES 2
TomMac
Guru Guru
Guru
‎2018-08-19 12:38 PM

Use REMOVE DEVICE in settings for that camera and bring it back as if new ( re-sync )

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 3
1,013
Pigletnz
Aspirant
Aspirant
‎2018-08-19 12:47 PM

Thanks. i have done that. hopefully they stop and i will resync when i get home!

0 Likes
Reply
Message 3 of 3
1,004
Discussion stats
  • 2 Replies
  • ‎2018-08-19 12:35 PM
  • 1016 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.