Arlo|Smart Home Security|Wireless HD Security Cameras
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Connection Arlo Pro Camera

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  • ‎2017-08-19 11:58 AM
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JSCILM
Follower
Follower
‎2017-08-19 11:58 AM
Have an Arlo Pro Camera. After recently recharging the battery, put the camera. up and got intermittent picture and sound. The got a message that says Failed To Connect. I re-synced the camera. Same thing happened. Then lost picture altogether. Now just have beige background with vertical stripes. Any ideas?
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Streak2
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Master
‎2017-08-19 02:54 PM

Remove and replace the battery and power cycle the base.

See if that does the trick.

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jguerdat
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Guru
‎2017-08-19 04:06 PM

If not, it sounds like a hardware issue that can only be resolved by opening a case with support.

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