Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Charging Percentage

Reply
Discussion stats
  • 1 Reply
  • ‎2017-10-25 05:56 PM
  • 737 Views
  • 0 Likes
  • 2 In Conversation
FancyMonkey
Guide
Guide
‎2017-10-25 05:56 PM
Whenever I charge any of my 4 cameras, it doesn't seem to update my charging percentage. I will check it several time in an hour and the percentage goes up, but then an hour later it won't have increased at all. Turning it on or off doesn't seem to update. Logging in and out doesn't seem to help either. The only other thing that seems to update it is to take the battery out and put it back in. Anyone else having this issue?
Labels:
0 Likes
Reply
Message 1 of 2
737
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-10-26 04:04 AM

Make sure the camera LED is turned on to show the battery is charged.  Does it light up when it's done charging (2.5-3 hours)? Maybe the charger or cable is bad and actually isn't charging.

0 Likes
Reply
Message 2 of 2
713
Discussion stats
  • 1 Reply
  • ‎2017-10-25 05:56 PM
  • 738 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.