Cannot view devices on Safari web browser..

[PJW-YYC]

IOS 12.1.1 Safari arlo.netgear.com.  I do not see my devices when logging in.  I see the number of cameras connected, but that’s it.

I select My Account from the menu on the top right, then select View Cameras.  I get message “Safari cannot open the page because the address is invalid”.

I have no issues with Safari and Chrome on macOS.

[JessicaP]

Hi @PJW-YYC,

Are you trying to view the cameras on your iOS device? If so, we recommend to use the Arlo app.

[PJW-YYC]

Yes, it is on the iPad which is an iOS device.  I prefer the web interface over the app.  I often travel with iPad and it would be more convenient.

[JessicaP]

We recommend using the Arlo app to view your cameras live. Otherwise, feel free to post on the Idea Exchange Board regarding wanting to view your cameras on a web browser through a mobile device.