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  • ‎2018-09-21 02:48 PM
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briankristi
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‎2018-09-21 02:48 PM

I cannot seem to open my app on my iPhone today.  I even deleted the app and downloaded again. I can login on my desktop and my husband can login on his iPhone. Why is this happening and how can I fix this issue? 

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JessicaP
Arlo Employee Retired
‎2018-09-24 02:34 PM

Hi @briankristi,

 

Try the following steps below and see if that fixes the issue:

 

1) Force close the app and restart your iPhone right away.

2) Make sure to check you have the latest iOS version and app version.

3) Delete and reinstall the Arlo app.

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