Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot manually record with live view

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Rustedryder
Aspirant
Aspirant
Started happening today, when live viewing any one of my 5 cams there is no icon to record as well when I got to devices and select smart hub/base station then storage settings, there is no ability to select anything else. It’s like Arlo is only half working with half a load. What’s happening Arlo?
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jguerdat
Guru Guru
Guru

Have you rebooted the phone and/or reinstalled the app? Have you tried a browser to see if there's a difference? Reboot he base, too.

Chae
Aspirant
Aspirant

Same here, I can open up a live view the icons are there but non-functional. Have tried several browsers but on the Android app you can

ShayneS
Arlo Moderator
Arlo Moderator

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support