Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 2 Replies
  • ‎2024-04-12 12:57 PM
  • 929 Views
  • 0 Likes
  • 2 In Conversation
MobiusArlo
Aspirant
Aspirant
‎2024-04-12 12:57 PM

My Arlo system was added to homekit. It has lost connection to homekit about 3 weeks ago. I'm trying to add homekit again but it is stuck at discover device. I need a new token to be sent to base station. I am unable to contact support or open a ticket to have this done.

Labels:
0 Likes
Reply
Message 1 of 3
Views icon 929
2 REPLIES 2
MobiusArlo
Aspirant
Aspirant
‎2024-04-12 05:15 PM

Never mind, Arlo is now working again in homekit. Don't know how.

0 Likes
Reply
Message 2 of 3
Views icon 914
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-15 09:51 AM

Sounds good. Thank you for letting us know. 

0 Likes
Reply
Message 3 of 3
Views icon 872
Discussion stats
  • 2 Replies
  • ‎2024-04-12 12:57 PM
  • 930 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.