Arlo|Smart Home Security|Wireless HD Security Cameras

Can't reuse an already existing Netgear (non-Arlo) e-mail address account?

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Nicolemoan Follower
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We have a system at our house already and we had to add a system to my parents house and when trying to share the system I get the email but when I try to accept the invite into my current account it will only open the account but not give me any way to accept the invite. I've tried both on the app on my phone and on the computer. 

 

My computer made me update flash and I thought that might be the problem but it did not fix the issue or change anything in the computer interface. 

 

What might I be missing?

Model: VMC4030| Arlo Pro Wire-Free Camera
JamesC Community Manager
Community Manager

Nicolemoan,

 

You must click the invitation link in the email and then log in with your credentials from the page opened with the invitation link.

 

After you log in, the shared cameras will appear.

 

JamesC