Arlo|Smart Home Security|Wireless HD Security Cameras
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Can't connect to camera via browser

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  • ‎2017-10-13 02:37 PM
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DGV
Aspirant
Aspirant
‎2017-10-13 02:37 PM

I've been using a single Arlo Pro camera connected to the base station for about a month without a problem. Recently, I've been unable to connect to the camera via Firefox browser on my desktop computer (Windows 7 OS), although I can connect using the app on my Android phone just fine. Anybody know what's going on?

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jguerdat
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Guru
‎2017-10-13 03:46 PM

As noted in other similar threads here, recent browser updates have turned Flash off by default.  Use the browser settings to enable Flash, at least for arlo.netgear.com.

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jguerdat
Guru Guru
Guru
‎2017-10-13 03:46 PM

As noted in other similar threads here, recent browser updates have turned Flash off by default.  Use the browser settings to enable Flash, at least for arlo.netgear.com.

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DGV
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‎2017-10-13 05:53 PM

Thanks!  Updated Flash and problem solved.

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