Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can't connect cameras after power outage

Reply
Discussion stats
  • 1 Reply
  • ‎2023-04-03 06:56 AM
  • 571 Views
  • 0 Likes
  • 2 In Conversation
SAF5553
Follower
Follower
‎2023-04-03 06:56 AM

unable to reconnect cameras and/or to internet after extended power outage

Labels:
0 Likes
Reply
Message 1 of 2
571
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-04-03 07:47 AM
@SAF5553 wrote:

unable to reconnect cameras and/or to internet after extended power outage

  1. Does the base show up in your router's attached device list?
  2. If it does, are you seeing it on-line in your account?
  3. Did you recharge the batteries?  They drain pretty quickly during an outage.

 

What is the status of the base LEDs?

0 Likes
Reply
Message 2 of 2
565
Discussion stats
  • 1 Reply
  • ‎2023-04-03 06:56 AM
  • 572 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.