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Can not sign in on iPhone 11 "No internet connection' when I have one

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rpal4
Aspirant
Aspirant

I've deleted the app and reinstalled it. restarted the phone and I get the same results. It was working fine until I had to log back in. I made sure The cell data was turned on. There seems to be an update issue.  Need some help!

 
 
Hardware VMB4000r3
 

Screen Shot 2022-03-10 at 8.46.12 AM.png
3 REPLIES 3
StephenB
Guru Guru
Guru

Have you looked in the app settings to make sure it is allowed to use both cellular and wifi?

rpal4
Aspirant
Aspirant

Yes, and both are turned on.

StephenB
Guru Guru
Guru

FWIW, this isn't happening with my iPhone 12 mini - which is running iOS 15.3.1 and App version 3.5.13.