Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras show good wifi signal and Hub Connected to Internet but no camera connection

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Garfield467
Follower
Follower

My VMB4000r3 Hub is connected to the internet and 3 Pro cameras all show good battery, good wifi signal, and motion detection on, but when I try to manually view any of them I get the message "It looks like the device is busy or offline. Please make sure your device is powered on and connected to the internet." I've reset the hub and it is online. Why are the cameras not? And how can I fix them? Do I have to pull them all down and put them by the hub to resynch them? Can this be done from afar?

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jguerdat
Guru Guru
Guru

If you choose to resync the cameras I've had good luck setting up a ladder, pressing the base sync button and then going to the camera to press that one. With a good signal it should work fine without the need to pull them down.