Arlo|Smart Home Security|Wireless HD Security Cameras
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Cameras and recordings have disappeared

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Eunderwood
Follower
Follower

I use the Arlo Pro system at my office. we have 2 base stations and 10 cameras total. When I logged in this morning I noticed that I could only see about half of my cameras from the desktop version of the app but Both base stations appear to be active. I reset both base stations just to make sure and still the same thing. I logged in to the app on my ipad and it shows ALL of the cameras, but shows half of them as inactive. Did they somehow get removed from the system? Is there a way to reset them and get them to show up again or do i have to completely go back through the sync process again? Also, iut appears as if I now only have access to recordings up to 2 days ago. I need any help or suggestions you guys might have. 

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jguerdat
Guru Guru
Guru

I've had some recent issues where my modes, rules and schedule got changed with no intervention by me. Use a browser (the apps have display issues that cause problems in the Mode tab) to check and set all your modes, rules and schedule.