Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera warranty

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Kyoung222
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Two month old cameras will not charge. Arlo support says cameras defection and need to be replaced but I have to pay $196.00 to register the cameras. In other words, the warranty they advertise is only valid if you purchase it. 

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StephenB
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@Kyoung222 wrote:

Two month old cameras will not charge. Arlo support says cameras defection and need to be replaced but I have to pay $196.00 to register the cameras. 


Doesn't sound like Arlo support to me.  Did you google for a phone number, or did you use the support area in the app?