Arlo|Smart Home Security|Wireless HD Security Cameras
× Some customers in Australia and New Zealand regions may be experiencing problems with live streaming and motion recordings not saved to library. We are working to resolve this issue, please see status.arlo.com for the latest information.

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csj78748
Aspirant
Aspirant
I have an Arlo Pro 2 system with 5 cams. They are all set to record clips when motion is detected. Two days ago, one of the cameras stopped recording any clips. I can still view the live image, just no motion detecting or clips recorded. All other cams work fine. I tried removing these battery and re-syncing but that didn't fix it, and I have the motion sensitivity at 80% like the other 4 came. Any idea how to fix this issue?
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JamesC
Community Manager
Community Manager

Are you using the default Armed mode or a custom mode? Check the rules within your active to mode to make sure that the camera that is behaving incorrectly is set up to record when motion is detected.

 

JamesC