Arlo|Smart Home Security|Wireless HD Security Cameras

Camera stopped charging except one connected to Solar Panel. Tried removing battery.

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dcallaghan89
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I have 4 cameras. All of my batteries have stopped charging, except the one that is connected to my solar panel.

 

Naturally, you'd expect it's the charger itself. However, I've swapped a non-charging battery into the camera connected to a solar panel to see if it would start charging... and it isn't charging (it's fully discharged, maybe the solar panel can't kick-start the battery?) 

 

I've followed the troubleshoot of removing and replacing a battery 6x and I can't get any of them to charge. This seems to have happened suddenly to 3 of my batteries (2 are fully discharged currently, 1 is 50%).

 

Strange. Any thoughts?

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JessicaP
Arlo Employee Retired

Hey dcallaghan89,

 

Do you receive any error when charging your cameras? Have you tried plugging your power adapter to another power outlet to see if that charges your cameras?