Westchester county NY

[Djwest1]

Not happy with my arlo cameras. I have a mixture of  Essential, Pro 4 and doorbell 2k, altogether 6. They don't turn off even when I put them on standby. Then if you try to shut each camera off you have to do this multiple times until it registers. They take forever to charge. They pick up movement in zones that they shouldn't. And I see cheaper cameras that allow you to pinch zoom and move the camera. These do neither. Very disappointing.

[StephenB]

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@Djwest1 wrote:

I have a mixture of  Essential, Pro 4 and doorbell 2k, altogether 6. They don't turn off even when I put them on standby.

Are you saying that you get recording and notifications after you press "standby" on the dashboard screen?

[Djwest1]

Yup, it happens pretty regularly. Not sure how to fix it or if it can be fixed. But again that is only one issue. 

[StephenB]

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@Djwest1 wrote:

Yup, it happens pretty regularly. Not sure how to fix it or if it can be fixed. But again that is only one issue. 

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Have you checked the wifi strength at the camera locations?

[Djwest1]

That's the first step I'm asked to do, wifi is not the issue. Not sure what is. 

[StephenB]

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@Djwest1 wrote:

That's the first step I'm asked to do, wifi is not the issue. Not sure what is. 

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If you want help here, you'll need to provide a lot more details on what you've done to troubleshoot and the results so far.