Camera loss in app

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Evarrich
Tutor
Tutor

The notice posted is total B.S. The issue is with Arlo and the app. My cameras are working fine and we can view them with no issue on my wife’s phone. My phone will not view the cameras so their post is B.S.

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BrookeN
Arlo Moderator
Arlo Moderator

Are you signed into both phones with the same email address? As I do not see any granted access users. 

Evarrich
Tutor
Tutor

That’s no surprise from Arlo! The secondary user is the one working the primary is not

BrookeN
Arlo Moderator
Arlo Moderator

Do you both see feed when you open the app? Or is one on feed and one on library?