Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera doesn't turn on. No LED

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  • ‎2017-05-03 07:19 PM
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Tenfootelvis
Tutor
Tutor
‎2017-05-03 07:19 PM

Just bought new system yesterday.  I have a 3 camera system.  First two tuned on and synched fine.  3rd won't show LED of any sort.  Tried Synching procedure several times.  Tried 2 different charged batteries but I get no indication of it working.  I also don't get any indication of infrared lights in a dark room.  Suggestions?  

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steve_t
Master Master
Master
‎2017-05-04 12:12 AM

Sounds like either a faulty camera or faulty battery connection. Have a look inside the Arlo Pro and check the battery terminals look OK. Otherwise, head to the bottom of the page and click Contact Support

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jguerdat
Guru Guru
Guru
‎2017-05-04 04:45 AM

Swap batteries to see if that helps.  ALso remove the battery and try syncing with just the power supply connected.

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