Arlo|Smart Home Security|Wireless HD Security Cameras

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Arlo Pro Security System with Siren – 2 Rechargeable Wire-Free HD Cameras with Audio, Indoor/Outdoor, Night Vision (VMS4230) is the actual model that wasn't pre-selectable.

One of my cameras will not work unless plugged-in via the recharging cable. It works while plugged-in, but stops after. I've removed the battery, rebooted the system, and resynched the camera to the base and no luck. It seems the battery may be bad. Any ideas?

3 REPLIES 3

try swapping the batteries around to see if the problem follows the battery.

And if that shows the culprit, you can either swap the system at the store or open a case with support.

It WAS the battery. Thanks!

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