Camera Appears In The Inactive Section.

[Edanm]

my existing system have 

1 base hub

5 pro cameras.

my account is FREE basic.

i decided to add another base hub with additional pro camera.

i added the base to y network and went to the app and added the base.

i added the additional pro camera and i see it too.

i see the base in my device settings.

i went to devices section in the app and clicked add new camera.

the camera was added but i didnt see it in the list of cameras and i cant see the viewing area.

i than went to settings-> your subscriptoin -> manage camera status

and i see the camera that i added in the Inactive Cameras.

if i inactive one of my existing 5 cameras.... than i am able to move that new camera to the active section.

my question is like this:

1. do i need to PAY in order to see my 6th camera?

2. in order to see my new camera do i need to create a complete new profile and assign that base with the camera to that new profile?

i know that each base can handle 5 cameras un the free account...

but this was the reason why i purchased a completely new base with 1 camera.

if there is a solutoin for that... than i will be happy to know.

BEFORE the new look update of the app... i was able to see the 2 base hubs with all the cameras... but now i have no clue how to do it.

any help?

thanks.....

[TomMac]

1) Free or Basic level is 5 cameras max ( no limit on bases ) , so Yes an upgrade or run two accounts ( diff pw/email )

2) Yes

PS the second base will show up on the first account in settings, but the 6th cam will be inactive as you've seen