Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Battery too low message with fully charged battery

Reply
Discussion stats
  • 5 Replies
  • 1774 Views
  • 0 Likes
  • 3 In Conversation
sbuerba
Aspirant
Aspirant

I am getting "battery too low" message even though I placed a fully charged battery that works in other cameras without issues. Also, when I plug in the camera, the charging symbol doesn't show up and the "battery too low" message still persists.

Any idea how to fix this?

5 REPLIES 5
Dannybear
Master
Master

Do you have a iPhone or iPad with arlo app installed showing the same behaviour?

sbuerba
Aspirant
Aspirant

Yes, shows the same on iphone or android.

Dannybear
Master
Master

Have a read of the article below, the batteries may need repriming.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do 

sbuerba
Aspirant
Aspirant

Thanks, but the battery can be charged to 100% and works perfectly in other cameras. It is now at 85% and the camera with the issue still says low battery.

StephenB
Guru Guru
Guru

@sbuerba wrote:

Thanks, but the battery can be charged to 100% and works perfectly in other cameras. It is now at 85% and the camera with the issue still says low battery.


This could be failing circuitry (in which case there is nothing much you can do).

 

But another possibility is that the battery contacts in the camera need cleaning, so maybe give that a try.