Arlo|Smart Home Security|Wireless HD Security Cameras

Battery not charging.

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Havelka
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Follower

I recently collected my cameras to charge them last night.  When I plugged them in, the battery icon went red for all 4 of them and the battery life seems to be going down.  This has never happened before.  I think this may have been the first time I've tried to charge them since the app update.  Is this a common problem?  One of my other cameras is showing a plug icon instead of the normal charging icon.  I tried to look at what this icon means, but I couldn't find anything. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Havelka 

 

Do you have the same symptoms over the web portal on a pc?