Arlo|Smart Home Security|Wireless HD Security Cameras

Batteries not activating camera

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Fallowdeer1
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Aspirant
Has anyone had a problem when changing batteries 1 of my cameras was great the other still shows 6 percent battery the same before I changed it so I swapped with other camera still the same so batteries are all good. This has been the first time batteries have been replaced and can't get answer from customer service
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jguerdat
Guru Guru
Guru
Check the firmware versions on both cameras in Settings, My Devices, your cameras. Maybe the weird one has old firmware. You may need to remove the camera from the same place as the previous suggestion and then resync it.
jguerdat
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Guru
Also, try power cycling the base.
Fallowdeer1
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Aspirant
Thanks I removed them synced camera the updated all good now I need to change time somehow Thanks Fellas
Fallowdeer1
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Aspirant
 
TomMac
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Guru

Fallowdeer1 wrote:
Thanks I removed them synced camera the updated all good now I need to change time somehow Thanks Fellas

Usu, a power button reboot of the base will fix the time.

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