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Batteries don't last; Die too quickly; Arlo Essential Spotlight Camera VMC2030

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Harley08
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Follower

Don't buy these cameras.  Batteries don't last. I bought 4 cameras and one would die after just 3 weeks and almost no activity on camera. I even tried turning camera off and battery still drained.    Spoke to a representative a few months back and they told me to buy a new camera with a new battery in it.  Now, I have THREE cameras that all die within 6 weeks.  I purchased these cameras because they were supposed to last up to 6 months.  I tried contacting someone for customer support and I was told  that I am "not entitled to live agent support."  I guess spending $400 on cameras isn't enough to ask for support. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Harley08 

 

Do these devices detect a lot of motion? I see that one of the devices detected motion 200+ times during one day of the week. 

 

If all devices are detecting the same amount of events, this can definitely lead to the battery depleting at an accelerated rate.