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Base station not detected

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Home123
Follower
Follower
I have been at this for 3 days. Same issue. I install the base station the lights all turn the correct colour but I cannot detect the base station on my phone or computer. I tried online chat and calling support line. No one answers. I have never seen such poor support for a product. Completely frustrated. Going to return to store. Cannot waste more time
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Home123

 

What color are the LEDs on the front of the base station displaying?