Base station (Arlo Pro) went offline and I'm away from home. Can I re-boot while away from home?

[dstoneyg]

My Arlo Pro base station went offline while I was away from home. Is there anything I can do when away from home to reboot the base station?

[jguerdat]

Assuming it's really offline (the LEDs on the base indicate this) and not a display issue, no, you will need physical access to power cycle the base. A solution is to use both a UPS for the modem, router and base to prevent issues with loss of power (which can produce this issue) as well as a WiFi-connected switch such as a WeMo so you can remoteley turn the power off ad back on to the base.

[AncientGeek]

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@jguerdat wrote:

Assuming it's really offline (the LEDs on the base indicate this) and not a display issue, no, you will need physical access to power cycle the base. A solution is to use both a UPS for the modem, router and base to prevent issues with loss of power (which can produce this issue) as well as a WiFi-connected switch such as a WeMo so you can remoteley turn the power off ad back on to the base.

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I power my Arlo base units though a UPS and I have a smart plug between the UPS and the Arlo power cord, so I can power cycle the device from anywhere I have Internet access.  Oddly, I have not needed to do this since I installed both of these, but I have the ability now.