Base Station off line

[Martinmc]

The base station is off line. I have tried powering off to re-boot, hitting the reset button, unplugging and replugging the Ethernet cable, but nothing will bring it back on line.  Any suggestions would be appreciated.

[TomMac]

What are the LEDs showing on the front of base ??

( btw, they are from left, POWER-INTERNET-SYNC CAMERA )

[Martinmc]

Power and sync are lit but no internet. Our modem/router has been acting up and believe that is the issue. Replacing late today.

[jguerdat · Accepted solution]

The lack of a green Internet LED means nothing is going to work. Replacing the router sounds like a good step.

[Martinmc]

Problem solved....the Comcast router went bad, after replacing everything if fine,