Arlo|Smart Home Security|Wireless HD Security Cameras

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Johnf1234
Aspirant
Aspirant

Im interested in procuring the Arlo Pro, I need to know what happens when the temperature reaches under -30C.

I want to use it at the cottage and not sure what would happen. 

It will go down as far as -35C at night maybe a 1 or 2 weeks a year. I see the pro is rated to -20C

 

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JamesC
Community Manager
Community Manager

John1234,

 

Arlo Pro cameras are rated for temperatures of -4° to 113° F (-20° C to 45° C). Operating the camera in temperatures beyond either extreme may cause damage to the camera and is not recommended by NETGEAR. For more information, see here: Are Arlo Pro Wire-Free cameras weatherproof?

 

JamesC

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jguerdat
Guru Guru
Guru

It's new so no one really knows.  There have already been a few reports of not working in very cold (not sure of the temps) but we need more experience.  It would seem that they stop working with a warning message on the app/browser but should resume working when warmed up. How that may or may not affect battery life is unknown.

Johnf1234
Aspirant
Aspirant

on the Arlo that is rated to -10C can you tell me what happens? you have more data on this model.

The equipment does not get damaged at cold weather? Or  is the battery consumption and or life that may get damaged?

It would be iteresting to know that if it only shutaa down during the cold weather peaks and it resumes when it warms up?

 

 

 

TomMac
Guru Guru
Guru

All I can say is that I ran a regular Arlo in my freezer ( at -4 F / -20 c ) for a couple of hours during a test. 

Mind that they aren't the same camera, but have similar parts and specs.

 

The only problem I saw was the voltage level sag which is normal in weather < 20f .  Camera operated just fine otherwise.

( was using li-ion 16340 cells , so this would be closer to the Pro with a battery pack )

 

 

 

 

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TomMac
Guru Guru
Guru

As to the battery re-couping...yes, as the battery warmed up AND I opened the battery door ( to reset camera ) the batteries jumped up from (IIRR) from the mid 40% back into the 70s%,,,

 

I will get the email and data and post it here ( once I get it back, working on a comp crash still  )

 

As to the camera dropping out completely, I'm not so sure the camera would come back on line again without a reset... the level of the battery to the camera "appeared low" till it was reset... not sure the camera is smart enough to know this.

Also, I've seen in the past if the camera is off line long enough, it requires a physical re-sync back to the base

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Morse is faster than texting!
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TomMac
Guru Guru
Guru

Run in refrigerator @ 38F watching eggs  🙂

Tested for 1hr, 43 mins no change tho rechargeable batteries dropped in reading about 8%

start; battery 82%

 

after; battery 74 %

 

 

Placed directly into Freezer at -2F

Approx 2hrs, 1 min for battery drop of 34%

start; battery 74%

 

finish; battery 40%

camera function fine

 

 

After, at 70F , sitting for 5hrs, 30 mins did not recoup battery capacity,

still at 40% listed

 

 

 

the next morning , I opened and closed the battery door resetting the camera.

Battery recouped to 80% capacity....

All working fine no problems at all with camera.

 

 

 

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

John1234,

 

Arlo Pro cameras are rated for temperatures of -4° to 113° F (-20° C to 45° C). Operating the camera in temperatures beyond either extreme may cause damage to the camera and is not recommended by NETGEAR. For more information, see here: Are Arlo Pro Wire-Free cameras weatherproof?

 

JamesC

jomzz
Aspirant
Aspirant

I lived in Canada and winter is brutal sometimes. I got this error/warning on my 2 arlo pro outdoor camera after 2 hrs exposed outside. I have to remove it and put it indoor to warmup before the camera is operational.

 

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