Arlo stuck getting status

[kink475]

Android app gets stuck in "Getting Status...." fo all cameras and base station.

Tried restart base station, close/reopen app/re-login do not help.

Looks like app issue and it is around since 2016. Will this ever be fixed?

[Revjim47]

Just got rid of this issue--rebooted my phone!!

[gyang]

Can Arlo provide long term solution on this issue?

reboot phone works only once and does not work after while.

can not restart phone many times in a day because of the Arlo.

seems like this issue has been existed for many customers for many years.

Arlo only suggests remove/reinstall the app, reboot phone, reboot base that none of them can resolve the issue perminently.