Arlo pro will not obey no notification instruction

[hogan]

One camera will not respond ro set up for no notification.  Still get text everytime there's motion.  Called Arlo and they said they could fix problem for $139.95.

All other cameras work perfectly , as well as this one.  the only thing is I keep getting the text messages that there's motion.

Must be a simple fix.  What is it?

[jguerdat]

I think you called someone other than Arlo/Netgear. Make sure you use the Contact Support link at the bottom of these pages, not from a web search.

Have you checked your modes? If so, have you made sure to save at each step where its available as you back out?