Arlo pro will not connect to the base.

[Newyear]

My Arlo pro is not connecting to the base. I've checked everything there is. Is this a issue for many

[sobolewskis1]

I'm having the same issue. This was after my cameras were offline and I tried to reinstall the system, now unable to reconnect/sync to base...

[JamesC]

Newyear,

There was an issue that a small number of users were experiencing yesterday that resulted in a similar behavior. Engineering has since resolved the issue, are you still experiencing this today?

JamesC

[nathanwang]

I've got the same issues. Tried everything but doesn't work. Anyone know how to fix it?

[JamesC]

nathanwang,

Can you give more details about what you are experiencing? What error messages are you seeing? What is the LED behavior on your base station and cameras? What troubleshooting have you already done?

JamesC