Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro stopped recording in night vision mode

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rodzulu
Aspirant
Aspirant

One camera stopped recording in night vision mode.

rebooted base station. Removed and reinstalled battery. Fully charged battery. Removed camera then re synced to base station. Only run camera in armed mode. None of this has corrected problem. Infrared comes on with motion but will not record.

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jguerdat
Guru Guru
Guru

DO you subscribe to a plan with Smart? If so, have you checked the setting for Smart notifications? Do you have a USB drive connected to the base and checked to see if there are recordings on it?