Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo pro, can't add a 4th camera

Reply
Discussion stats
  • 1 Reply
  • 3469 Views
  • 0 Likes
  • 2 In Conversation
francescoo
Tutor
Tutor

I bought Arlo Pro with 4 cameras.

 

I correctly sync 3 cameras but I can't sync the 4th camera.

When I start the sync process the 4th camera led blink in amber; I already try to charge the battery, remove the battery but I was not able to sync this camera.

 

The camera is brand new and never been used.

 

What can I do ?

 

1 REPLY 1
jguerdat
Guru Guru
Guru

First, make sure you're only briefly pressing the base sync button - don't hold it.

 

Remove the battery and use only the power cord.  Try syncing- did that help?  If not, you have a bad camera.  Swap the system at the store or open a case with support using the Contact Support link at the bottom here.