Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro battery icon vs plug icon?

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  • ‎2017-08-22 04:31 PM
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rafanomenon
Aspirant
Aspirant
‎2017-08-22 04:31 PM

Why do all three of my cameras show a "plug" icon for the battery indicator when none of them are plugged in? I already tried clearing the cache of the app, as well as deleting and reinstalling it. I have owned 3 other cameras previously that showed a battery icon with the relative charge remaining. 

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TomMac
Guru Guru
Guru
‎2017-08-22 05:16 PM

It seems like a bug has popped up...

Have you rebooted the base unit?

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rafanomenon
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Aspirant
‎2017-08-22 05:39 PM

 Just tried a reboot. Problem still persists.

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TomMac
Guru Guru
Guru
‎2017-08-23 08:42 AM

contact support

 

https://www.arlo.com/en-us/support/contact.aspx

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