Arlo pro Premier receipt

[aclp1609]

I upgraded our Arlo account to a Premier account and never received the receipt for the upgrade. The total cost was $105.53 and was purchased on 9/21/2017. I have checked the dedicated email for this service and all corresponding folders without success.

thank you,

[jguerdat]

This is the wrong place for such a receipt.  You'd need to open a case with support.  This is just a user forum.

Have you verified that you actually have the Premier subscription in use?  Maybe the request never got processed.

[JamesC]

aclp1609,

I will reach out to you in a private message to gather more information on this topic.

JamesC

[Fripsod]

I have the same problem and I cant get help anywhere. I have tried calling and finding e-mail for support but vey hard. How can it be so hard to get an receipt for what you have purchased? unbelievable