- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anyone else having issues with Arlo's integration with the Echo Show? It has been working fine for months but this morning when it tell Alexa to show my fornt or side door camera she says she can't find a device or group with that name in my profile. The devices do exist in my profile and integratuions with Alexa and other smart products like Nest and Wemo are working fine.
I think there was a new Alexa app released the other day but other than that nothing has changed. Anyione else having issues or is it just me?
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi James,
Deleting the devices from teh Alexa App and rediscovering them fixed the issue. I hope this isn't something that needs to be done whenever Amazon releases an update to their app. That would be very inconvenient.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
skingspan,
Try rebooting your Arlo Base Station and the Echo show. Do you still see the same behavior?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just rebooted the base station and the Echo Show. The behavior persists. Please advise.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
skingspan,
Have you changed any camera names? Check to make sure the device names match in the Alexa app and the Arlo app.
If you're still having trouble consider disabling the Arlo skill within your Alexa app. Go through setup and enable the skill and discover devices again. Do you still experience the same behavior?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi James,
Deleting the devices from teh Alexa App and rediscovering them fixed the issue. I hope this isn't something that needs to be done whenever Amazon releases an update to their app. That would be very inconvenient.
-
Apple HomeKit
1 -
Arlo Mobile App
376 -
Arlo Pro
27 -
Arlo Pro 2
1 -
Arlo Pro 3
2 -
Arlo Secure
1 -
Arlo Smart
90 -
Arlo Ultra
1 -
Arlo Web and Mobile Apps
6 -
Arlo Wire-Free
10 -
Before You Buy
1,189 -
Discovery
1 -
Features
209 -
Firmware
1 -
Firmware Release Notes
119 -
Hardware
2 -
IFTTT
1 -
IFTTT (If This Then That)
48 -
Installation
1,403 -
Installation & Upgrade
1 -
Online and Mobile Apps
1,266 -
Partner Integrations
1 -
Security
1 -
Service and Storage
563 -
Smart Subscription
1 -
SmartThings
39 -
Software & Apps
1 -
Troubleshooting
7,208 -
Videos
1
- « Previous
- Next »