Arlo camera states offline inside camera face showing red dots for a few days

[caroncato12]

Arlo camera states offline inside camera face showing red dots

[caroncato12]

Arlo camera states offline inside camera face showing red dots and has been offline for several days now

[jguerdat]

Start by reinserting the battery to reset the camera. Is the camera also plugged into AC power? If so, unplug and try just the battery.

[IRequirehelp]

Same thing happened to one of my camera. Taken out the battery put it back in and it will work for like an hour or two and shut off again and it works when connected and I make sure the battery has power. It was at 51% last time and still shut off

[JessicaP]

Hey IRequirehelp,

If you still have problems where it keeps shutting off even when you re-insert your batteries, contact the Support Team so they can look into this issue further. You will find several options for contacting support in the provided link.