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Arlo app won't show alert number

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adammolinaro
Aspirant
Aspirant

My Arlo app will show a number in red indicating I have an alert without me opening up the app to view cameras. This does this on two of my cameras but doesn't do it on my third. All three are Arlo Pro cameras and I've restarted both the app and the base unit several times. Why is this happening?

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steve_t
Master Master
Master

Is this on the iOS app? I don't get any badges to say number of notifications on my Android phone

JamesC
Community Manager
Community Manager

adammolinaro,

 

Are push notifications enabled for all three cameras?

 

JamesC