Arlo Smart Home web site can not change month to December
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Hi Community,
I wish to change the date on the arlo website library to December however, it just shows January.
I don't see any way to change the date, I'm using Chrome
Thanks for your support.
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On the left side, near the top, under the word Library is a "<" (mine also shows December next to the "<") - click it to change the month.
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Thanks for your reply. Unfortunately, I don't see the month naivagtion icons < > please see the below image .
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The issue, as shown in the image you posted, is that you have the basic free plan which only goes back 7 days. Since we're well into January, there's no videos to see after the 7 days are up, including in the previous month. If you had a paid subscription, you would have the ability to see the prior month's videos, up to the point where the system would then delete them after the appropriate number of days.
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Thanks Support,
I have been informed we pay $140 p/a so we can review footage. I can see and replay events in December but they do not appear in the December Library. Is there something I need to do?. Also, how can I tell to which Arlo plan we are subscribed ?
Cheers,
Ramesh
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