Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Smart Cancellation & Notification Issues

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Nwgal1980 Aspirant
Aspirant

We have an Arlo Pro system with three cameras. I had Arlo Smart, but cancelled it. However, the cameras that were active for Arlo Smart are still acting as if they're on Arlo smart, but I cannot change any of the settings since the service is cancelled. We are getting 2-3 notifications when we should only have one. I have uninstalled and reinstalled the app and also rebooted the base station, but still having these problems. My husband and I both use Samsung Galaxy S7 Active with Android for the Arlo app. Help!!

Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

How are the cameras behaving in regards to Arlo Smart being enabled? What are you seeing?