Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo SMART purchase trying to make me buy subscription again. How can i fix this?

Reply
Discussion stats
  • 1 Reply
  • ‎2017-08-18 05:11 AM
  • 2262 Views
  • 0 Likes
  • 2 In Conversation
RachMc1
Follower
Follower
‎2017-08-18 05:11 AM
I,have purchased the ELITE package. I am trying to add arlo smart, but when the cart appears it is adding the ELITE package price AGAIN. I jave already paid for this. Anyone experience this?
Labels:
0 Likes
Reply
Message 1 of 2
2,262
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-08-18 06:22 AM

Keep going.  Perhaps you're just seeing what you've already got rather than an actual purchase option.  What's the total price before you actually click on the purchase button?

0 Likes
Reply
Message 2 of 2
2,256
Discussion stats
  • 1 Reply
  • ‎2017-08-18 05:11 AM
  • 2263 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.